Service Status

Service Status tracks the availability and performance of your services and dependencies. It powers your public status page and feeds incident detection. (Formerly "Uptime Monitor" — renamed 2026-06-18; the URL is unchanged.)

It has tabs for the Service Grid (live per-service status), Uptime History (90-day bars), Monitor Config (create and edit monitors), and Alert Rules.

Monitor types

Type	What it checks	Use case
`HTTP`	HTTP response code and body	API endpoints, web services
`TCP`	Port reachability	Databases, message queues
`DNS`	DNS resolution	Domain health
`CERT_EXPIRY`	TLS certificate validity and expiry	HTTPS services

To watch a specific API endpoint, create an HTTP monitor pointing at its URL and set the expected status code — there is no separate per-endpoint monitor type.

Check results

Each check produces one of three statuses:

UP — Response within threshold, status code as expected
DEGRADED — Response time above the degraded threshold (2,000 ms)
DOWN — No response, or an error response

Configuring a monitor

Go to Operations → Service Status → Monitor Config.
Click + New Monitor.
Select a type, enter the endpoint URL, and configure:
- Check interval — how often the monitor runs
- Timeout — max wait before marking DOWN
- Expected status code — e.g. 200
- Custom headers — for authenticated endpoints

The check scheduler runs every 60 seconds and evaluates each monitor's response. A response slower than the degraded threshold marks the monitor DEGRADED; a failure or timeout marks it DOWN. Flapping is suppressed with a hold-down window so a single blip doesn't trigger a state change.

Alerting

Create alert rules that fire when a monitor changes state:

Channel	Config
Email	Email address
Slack	Incoming webhook URL
Webhook	Custom HTTPS endpoint (HMAC-SHA256 signed)

Set an escalation delay to avoid noisy alerts for transient failures — a monitor must stay DOWN for N minutes before the alert fires.

Daily summaries and history

Each monitor tracks its last status and its 90-day uptime percentage. Aforo also computes a daily summary — uptime percentage, average response time, and total vs. failed check counts — which feeds the 90-day calendar heatmap and monthly SLA reports.

Public status page

Your monitors feed your /status page — a public-facing view showing:

Overall platform health banner (All Systems Operational / Degraded / Major Outage)
Per-service status with 90-day uptime bars
Active incidents
Maintenance windows

Customers can subscribe to status updates by email or webhook.