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Dashboard

The Aforo Home dashboard gives you a real-time Revenue & Operations Overview across MRR, subscriptions, billing health, and activity.

Updated 2026-06-15Suggest edits

Dashboard

The Home dashboard is your Revenue & Operations Overview — a single page view of what matters most across eight sections, powered by real-time data from across your Aforo account.

Attention Strip

The top of the dashboard shows up to three critical alerts requiring immediate attention:

  • Failed payments past retry threshold
  • Invoices overdue 90+ days
  • Past-due subscriptions
  • Expiring trials within 48 hours

If no issues exist, the strip shows All systems healthy in green.

Revenue Hero

The large headline section shows:

  • MRR (Monthly Recurring Revenue) — with a 90-day sparkline
  • NRR (Net Revenue Retention) — color-coded:
    • ≥ 100%: green (expansion > churn)
    • ≥ 90%: amber (healthy, minor churn)
    • < 90%: red (churn exceeds expansion)
  • Revenue split — base fee vs. usage overage horizontal bar

KPI Grid

Six key metrics in a 2×3 grid, each with a mini-sparkline and period-over-period delta badge:

MetricDescription
ARRAnnual Recurring Revenue
Active SubscriptionsCount of ACTIVE + TRIALING subscriptions
NRRNet Revenue Retention percentage
ARPUAverage Revenue Per User
Outstanding InvoicesTotal value of OPEN + OVERDUE invoices
Churn RatePercentage of subscriptions cancelled in period

Click any KPI to navigate to the relevant detail page.

MRR Bridge Waterfall

A seven-bar SVG waterfall chart visualizing MRR movement across a period:

Starting MRR
  + New Business     (new subscriptions)
  + Expansion        (upgrades)
  + Reactivation     (re-subscriptions)
  − Contraction      (downgrades)
  − Churn            (cancellations)
= Ending MRR

Billing Health

Shows your collection efficiency at a glance:

  • Collection rate — percentage of invoiced revenue collected
  • Invoice pipeline — DRAFT → OPEN → PAID → UNCOLLECTIBLE → VOID counts with horizontal bars
  • Aging buckets — Outstanding invoice breakdown by age (0–30d, 31–60d, 61–90d, 90d+)

Subscription Health

  • Donut chart — breakdown by subscription state (9 states)
  • Trial conversion rate — percentage of trials that converted to paid

Quick Actions

Six one-click shortcuts for common operator tasks:

  1. Create Invoice
  2. Create Offering
  3. Run Bill Cycle
  4. View Alerts
  5. Support Tickets
  6. Generate Report

Top Customers

Top 5 customers ranked by MRR contribution, with trend indicators.

Split Activity Feed

Two-column live feed:

  • Left — Revenue events (new subscriptions, upgrades, payments received)
  • Right — System & operations events (deploys, alerts, ERP syncs)

Events show time-ago stamps and update in real time.

Period Filter

Switch the dashboard view between:

  • Last 7 days
  • Last 30 days
  • Last 90 days
  • This month
  • This quarter

All KPIs, charts, and the activity feed respect the selected period.

Personalization

The greeting adapts to time of day: "Good morning, Jay" / "Good afternoon" / "Good evening". Your organization name appears in the subheading.