Dashboard
The Aforo Home dashboard gives you a real-time Revenue & Operations Overview across MRR, subscriptions, billing health, and activity.
Dashboard
The Home dashboard is your Revenue & Operations Overview — a single page view of what matters most across eight sections, powered by real-time data from across your Aforo account.
Attention Strip
The top of the dashboard shows up to three critical alerts requiring immediate attention:
- Failed payments past retry threshold
- Invoices overdue 90+ days
- Past-due subscriptions
- Expiring trials within 48 hours
If no issues exist, the strip shows All systems healthy in green.
Revenue Hero
The large headline section shows:
- MRR (Monthly Recurring Revenue) — with a 90-day sparkline
- NRR (Net Revenue Retention) — color-coded:
- ≥ 100%: green (expansion > churn)
- ≥ 90%: amber (healthy, minor churn)
- < 90%: red (churn exceeds expansion)
- Revenue split — base fee vs. usage overage horizontal bar
KPI Grid
Six key metrics in a 2×3 grid, each with a mini-sparkline and period-over-period delta badge:
Click any KPI to navigate to the relevant detail page.
MRR Bridge Waterfall
A seven-bar SVG waterfall chart visualizing MRR movement across a period:
Starting MRR
+ New Business (new subscriptions)
+ Expansion (upgrades)
+ Reactivation (re-subscriptions)
− Contraction (downgrades)
− Churn (cancellations)
= Ending MRR
Billing Health
Shows your collection efficiency at a glance:
- Collection rate — percentage of invoiced revenue collected
- Invoice pipeline — DRAFT → OPEN → PAID → UNCOLLECTIBLE → VOID counts with horizontal bars
- Aging buckets — Outstanding invoice breakdown by age (0–30d, 31–60d, 61–90d, 90d+)
Subscription Health
- Donut chart — breakdown by subscription state (9 states)
- Trial conversion rate — percentage of trials that converted to paid
Quick Actions
Six one-click shortcuts for common operator tasks:
- Create Invoice
- Create Offering
- Run Bill Cycle
- View Alerts
- Support Tickets
- Generate Report
Top Customers
Top 5 customers ranked by MRR contribution, with trend indicators.
Split Activity Feed
Two-column live feed:
- Left — Revenue events (new subscriptions, upgrades, payments received)
- Right — System & operations events (deploys, alerts, ERP syncs)
Events show time-ago stamps and update in real time.
Period Filter
Switch the dashboard view between:
- Last 7 days
- Last 30 days
- Last 90 days
- This month
- This quarter
All KPIs, charts, and the activity feed respect the selected period.
Personalization
The greeting adapts to time of day: "Good morning, Jay" / "Good afternoon" / "Good evening". Your organization name appears in the subheading.